billing
When booking via email, internet or telephone, it is desirable that 60% of the total amount in the reservation overview is paid in advance. The guest will receive a confirmation email containing a payment link.
If it appears upon arrival that this amount has not yet been paid, it will still have to be paid during check-in, without additional costs.
It will be paid upon departure. remaining amount plus any additional costs will be charged and must be paid on site.
term of payment
After a booking you have fourteen days to transfer the payment. If this is not met, a reminder email will be sent. there are no additional costs involved.
Method of payment
The deposit can be paid via IDEAL.
You can pay on site with a PIN machine.
We accept Maestro, MasterCard, Visa, American Express, JCB, and Diners Club international.
Cancellation > 48 Hr before arrival date
Your booking can be cancelled up to 48 Hr (2 days) for your check-in date and time ( 10:00 ). The deposit, as stated on the confirmation email, will be refunded, with €16 administration costs being charged.
Cancellation: 48 hours to 24 hours before arrival date
A cancellation between 48'Hr to 24'Hr before check-in date and time ( 10:00 ) results in a payment of 10% of the total amount stated in the confirmation email, for which €16 administration costs will be charged.
Cancel and< 24 Hr before arrival date
A cancellation 24 Hr or less before check-in date and time ( 10:00 ) results in a payment of 20% of the total amount stated in the confirmation email, for which €16 administration costs will be charged
Cancellation
If the guest cancels but has not yet made a deposit, the guest has the same payment obligation as described previously. He will receive an invoice under the same conditions. The invoice must be paid within 14 days after cancellation and will be increased by €5.00 in expenses with each reminder.
If payment obligations are not met within 6 months, a collection agency will be engaged.
